Online Booking Module

The Merbeli Online Booking Module allows offering services with a digital schedule, accepting online appointments, managing schedules, professionals, duration, prices, and availability, and keeping everything synchronized with clients, sales, payments, and invoicing.

Designed for beauty salons, barbershops, spas, and aesthetic centers, Merbeli transforms the way appointments are managed: fewer messages, less manual coordination, and more confirmed bookings.

💄 Overview

The Online Booking module turns Merbeli into a comprehensive platform for services with an intelligent schedule.
From haircuts and coloring to facial treatments, nails, waxing, massages, or barbering, each service can be offered, booked, and managed online.

Clients can view availability, book appointments, and receive confirmations, while the salon maintains full control of the calendar and workflow.

🗓️ Centralized Appointment and Booking Management

• Complete list of appointments and bookings

• Filters by date, client, service, status, or professional

• Configurable statuses: pending, confirmed, canceled, completed

• Quick management and bulk actions

• History by client, service, and professional

The entire booking flow is recorded and traced, facilitating demand and occupancy analysis.

🧩 Creation and Configuration of Services

Each service can be configured precisely:

Basic Information

• Name and description

• Categories by type of service

• Internal code (optional) and status (active/inactive)

Typical Beauty Categories

• Hairdressing (cut, blow-dry, color, treatments)

• Barbering (cut, beard, shaving, shaping)

• Aesthetics (facials, waxing, eyebrows, eyelashes)

• Nails (manicure, pedicure, polishing, gel)

• Spa and wellness (massages, relaxation, therapies)

• Special services (packages, events, brides)

💲 Prices, Duration, and Modalities

• Configurable price per service

• Free, paid, or promotional services

• Differentiated prices by professional

• Configurable duration (minutes/sessions)

• Taxes included or separated

This allows modeling from quick services to complex treatments by sessions.

🏢 Services by Location or Branch

The same service can be offered in:

• One or multiple locations

• Different areas of the center (booth, barbershop, spa)

• On-site or home service (if applicable)

Ideal for chains, franchises, or businesses with multiple branches.

👥 Assignment of Professionals

• Associate services with one or multiple professionals

• Control who provides each service

• Base for individual scheduling and availability

This allows scaling the business without losing order.

📅 Advanced Booking Rules

Merbeli allows defining clear rules to avoid conflicts:

• Automatic or manual confirmation

• Allow or disallow cancellations by the client

• Limit of days to book in advance

• Minimum and maximum booking per service

• Available capacity per appointment

• Allow or disallow multiple bookings at the same time

• Shared or exclusive services

All designed to avoid overbooking, improve punctuality, and protect the client experience.

🌐 Integration with Online Store

Bookings integrate with:

• Online sales

• Payments and invoicing

• Registered or guest clients

• Automatic notifications

• Control panel and reports

The Booking module functions as a natural extension of eCommerce and the salon management system.

📊 Control and Analysis

• Visualization of confirmed, pending, and canceled appointments

• History by client, service, and professional

• Base for metrics: occupancy, demand, and revenue by service

🚀 Key Benefits

• Reduces calls, messages, and manual coordination

• Improves the client experience

• Increases occupancy and reduces gaps in the schedule

• Organizes the team's work

• Professionalizes salon management

• Centralizes everything in one platform